If you need to remove the wires from the back of the Orro Switch for any reason, please follow these steps:
- Gently push the wires into the Switch as far as they will go. DO NOT push to the point of bending.
- Hold the slider as far to the left as you can.
- Pull one wire out of the Switch at a time.
- If the wires are not immediately released, continue to hold the slider to the left and jiggle each wire in and out to loosen them.
NOTE: Never try to extract the wires using brute force as this may damage the Switch.
If you have questions or need more information from the Orro team, please don’t hesitate to reach out via email at firstname.lastname@example.org.
Support Team members are available during the following hours:
Weekdays (Mon - Fri): 7am – 7pm Pacific Time
Weekends (Sat & Sun) & Holidays: 10am – 6pm Pacific Time