Below is a general guideline of icons and text you may see on the Orro Switch and what they mean.
The leaf icon indicates that Eco Mode is in effect. This means that the Switch sensed that there is enough ambient light in the room and has prevented the lights from automatically turning on.
Learn how to adjust Light Sense settings here.
The circle icon indicates that Hold is in effect and that the lights have been locked at the desired level for 8 hours. Text inside the circle will note that the lights are ON or OFF and text below will note the time remaining in the Hold state.
The moon icon indicates Nighttime mode for bedrooms is in effect. Orro uses your pre-set Sleep schedule (sleep and wake times) to make sure the lights do not turn on in the middle of the night due to motion detection.
Learn how to adjust this feature, click here.
The large circle icon indicates that a Scene is in effect and that the lights have been locked at the desired level for 8 hours. The text inside the circle indicates which Scene is enabled.
Learn more about Scenes here.
MULTIWAY/GROUP SYNC ERROR
The two Switch icon with a red "X" on the top left of the display indicates that this switch is not properly communicating with the other Switch(es) in the Group.
Learn how to reset your connection here.
SMART BULB CONNECTION LOST
The Switch and bulb icon with a red "/" or slash on the top left of the display indicates that the Switch is not properly communicating with the connected smart bulb(s).
The circular arrow icon with a red line through it on the top left of the display indicates that the Switch is not syncing with your Orro account and the Orro system properly.
Learn how to reconnect your Switch here.
WIFI CONNECTION LOST
The WiFi icon with a red dot on the top left of the display indicates that WiFi is disconnected from the Switch.
Learn how to reconnect your WiFi here.
If you have additional questions or need more information from the Orro team, please don’t hesitate to reach out via email at firstname.lastname@example.org.
Support Team members are available during the following hours:
Weekdays (Mon - Fri): 7am – 7pm Pacific Time
Weekends (Sat & Sun) & Holidays: 10am – 6pm Pacific Time