Orro is dedicated to ensuring your safety when installing the Orro Switch. If you are unsure of or are wary of working with electrical wiring, please contact a professional electrician.
Before installing the Orro Switch, you must turn off the circuit breaker for the light switch you are replacing. If you are working with a multi-gang switch plate/box, you must turn off the power to ALL switches and outlets in that switch box. Breakers may be found in a garage, hallway, basement, or on the building exterior. If you cannot find the specific breaker for the switch you’re replacing, turn off the master breaker.
IMPORTANT: Check that the power is OFF by toggling your switch on and off a couple of times. The lights should NOT turn on.
If you’d like to turn the power back ON, please go to your circuit breaker and turn on the circuit breaker for the Orro Switch you installed. Check that the power is ON by clicking the top of your Switch.
If you are having additional installation issues, please contact the number on the Welcome Card during our business hours or by email at firstname.lastname@example.org.
Support Team members are available during the following hours:
Weekdays (Mon - Fri): 7am – 7pm Pacific Time
Weekends (Sat & Sun) & Holidays: 10am – 6pm Pacific Time