ONLY install the Orro Switch if ALL of the following are present in your switch box:
A neutral wire
Why is a neutral wire important?
The role of the neutral wire is to provide this path to the electrical panel to complete the circuit. The neutral wire is bonded to the earth ground inside the panel.
Neutral wires are insulated since it forms part of the electrical current circuit. The ground wire, by contrast, is sometimes not insulated since it’s not part of the circuit current flow.
The neutral wire forms part of the grounded electrode conductor (GEC). The connection of the neutral wire and ground system occurs only at the electrical panel. This is where the bond to the ground wire is made.
Why do Smart Switches need neutral wires?
Smart switches need to stay powered up all the time, which is why the neutral wire is critical. The neutral wire allows the switch to have power flowing onto the circuit even when you physically turned the wall switch off. Without this neutral wire in place, the circuit is broken any time the switch is now in the off position. As a result, it stops serving wireless communication to the microcontroller. It remains power when the switch is in the On Mode.
- Why is a neutral wire important?
A ground wire
- The ground wire in a light switch is one of the two wires pushed to the back of the switch plate. The wire is a solid-core copper wire that is bare or either has green or black insulation.
Why is a ground wire important?
A ground wire is needed to complete an electrical circuit that completes the power when in the off position – it supplies part of a current when it needs to be fed through more than one point before returning to its source.
Does Smart Switch Need to Be Grounded?
The reason behind grounding Smart Switches is to reduce any potential voltage that can build up in the switch. By grounding them, power will be redirected back into the earth where it’s safe.
How Can You Tell Is a Light Switch Is Grounded?
Look at the metal screws on either side of the plate or cover for your toggle or rocker style switches and see if there are any grounding connectors attached to them.
How do I make the ground connections in a metal electrical box?
For instructions to make a ground connection in a metal electrical box, click here.
DO NOT install the Orro Switch if your switch box DOES NOT meet the above conditions OR if you observe the following:
- Your switch box has aluminum wiring
Switch controls a non-lighting fixture or appliance
- NOTE: When controlling smart bulbs only, the Orro Switch can be installed in place of an outlet and without a Load wire.
Switch controls a light AND another fixture or outlet. For example, a switch controlling:
a ceiling fan AND an attached light kit
- NOTE: The Orro Switch can be used on a lighted ceiling fan ONLY if the lights and fan are controlled by separate wall switches.
- a light AND vent
- a light AND a wall outlet.
- a ceiling fan AND an attached light kit
- Your Switch is located outside or in a wet area. The Orro Switch is not rated for wet location installation.
If you have questions or need more information from the Orro team, please don’t hesitate to reach out via email at firstname.lastname@example.org.
Support Team members are available during the following hours:
Weekdays: 7am – 7pm Pacific Time
Weekends: 10am – 6pm Pacific Time
Federal Holidays: Closed