If you place an order before 11:59 AM Pacific Time, Monday through Friday, we’ll ship your order out on the same day. Orders placed after 11:59 AM Pacific Time or on holidays and weekends will ship on the next business day. Once your order ships, we will provide your shipping confirmation and tracking details via email.
If an item is on back-order, we will send an email notice and ship any available order items as soon as they become available.
For information on available shipping speeds and cost, please see What types of delivery speeds are available?
If you have questions or need more information from the Orro Team, please don’t hesitate to reach out via email at email@example.com.
Support Team members are available during the following hours:
Weekdays (Mon - Fri): 7am – 7pm Pacific Time
Weekends (Sat & Sun) & Holidays: 10am – 6pm Pacific Time