If you're experiencing issues completing WiFi setup, please use the guide below.
1. Check that your phone connects to the same network as the one you chose to connect your switch to. If it's not connected, please connect to that network and return to the app to see if setup resumes as expected.
2. Confirm that you are entering your WiFi password correctly. It's important to double check your password. For security reasons, we cannot tell you if the password was incorrect or not.
3. Try restarting setup clicking the X button in the upper left corner of your Orro mobile app.
4. If after repeated attempts following the instructions on switch to get the switch connected to your WiFi please feel free to call our support number (747) 253-0608