If you see the Sync error icon on the top-left corner of your Switch, please restart your Switch.
You can do this by pressing and holding the bottom of the Switch for 10 seconds until the system menu appears and select “Restart”.
Still experiencing an issue?
Email us at firstname.lastname@example.org or call our Support line at (747) 253-0608. Support Team members are available during the following hours:
Weekdays (Mon - Fri): 7am – 7pm Pacific Time
Weekends (Sat & Sun) & Holidays: 10am – 6pm Pacific Time